EMERGENCY HOTLINE
512-222-9158

Contact Us

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If you or someone you know needs conflict resolution, please call our hotline, 24 hours a day, 7 days a week at 1-512-222-9158 to speak with a specially trained Conflict Resolution Hotline Advocate.

 

We are here to listen and connect you with the help you need to end your conflict. You can also email us at conflictmediation01@gmail.com

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All communication with the hotline is strictly confidential. 

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*NOTE: This is a emergency service offered to the community

THAT IS NOT POLICE OR FIRE DEPARTMENT RELATED.

 If you are in immediate danger, please call 911.

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 Conflict 101

 • A conflict is more than just a disagreement. It is a situation in which one or both parties perceive a threat (whether or not the threat is real).

 

 • Conflicts continue to fester when ignored. Because conflicts involve perceived threats to our well-being and survival, they stay with us until we face and resolve them.

 

 • People respond to conflicts based on their perceptions of the situation, not necessarily to an objective review of the facts. People’s perceptions are influenced by their life experiences, culture, values, and beliefs.

 

 • Conflict Resolution is the process of speaking to two separate persons or parties and having them agree to settle their differences and pledge to not use any physical violence against the individual(s) with whom they were in previous conflict. 

 

• There is a difference between and intervention and an actual conflict resolution. An intervention is when we only speak to one party who has ill feelings toward another and we convince them to cease any and all attempts at violence against the other individual or party